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RETURNING GOODS

How do I return a shipment?

If an article doesn’t meet your expectations, simply send it back to us within 14 days of receipt. Your articles need to be unused and in the original packaging. Obviously you’re allowed to try them on for size first.

Want to return something? No problem, all we ask is that you make sure we know the order number your return relates to, your details and whether you want a refund or to change it for another size or colour. We can't take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.

Ship your return to:

Gorilla Wear
Return Department
Twekkelerweg 263
7553 LZ  Hengelo
Netherlands.  

Don’t forget to include a copy of your invoice or packingnote with the return shipment.
The cost of shipping the articles back to us is for your own account, but we will refund any shipping costs you incur for damaged or incorrectly delivered products.

Note: a return package is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures your package.