How to return a package?
If any of our articles do not meet your expectations, simply send it back to us within 14 days of receipt. Your articles need to be unused and in its original packaging.
Obviously, you’re allowed to try them on for size first but try not to remove the tag or wash the item under any circumstances.
To return a product, ship to:
Returns Department 807
Airport Access Rd., Unit D,
Traverse City, MI 49686.
Please remark on a copy of the packing slip on how you want us to proceed once we receive your package; exchange or refund. In most cases, the time for packages to get back to us are between 5-7 business days and on holiday seasons it may take a bit longer. If you have not heard from us after the from us mentioned time frame; please feel free to contact us for more information.
The cost for shipping the articles back to us is a for you an out of pocket cost. However, we will refund any shipping costs back to you if the return is due to damage or miss delivered products. Lastly, if you decide you exchange your item we will, of course, cover the re-shipping cost.
Note: The return of a package is your responsibility until it reaches us. For your own protection, we recommend that you send the package using a delivery service that insures you a tracking number.